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SafeMate Medical Alert System

Helping You Stay Safe, Independent and Connected

At Parkinson’s Queensland, we are committed to connecting our members with products and services that help them live confidently and independently.

That’s why we’ve partnered with SafeMate, an Australian provider of medical identification and emergency information solutions. SafeMate gives emergency responders instant access to important medical information when it matters most, helping provide faster treatment and greater peace of mind for you and your loved ones.

Whether you’re at home, travelling or simply going about your day, SafeMate offers an extra layer of reassurance.

Why SafeMate?

People living with Parkinson’s may experience changes in mobility, balance, speech or communication that can make it difficult to share important medical information during an emergency.

SafeMate helps by providing:

  • Instant access to your medical information via a secure QR code
  • Medical ID wristbands, cards, key tags and other wearable options
  • A secure online medical profile that you control and can update at any time
  • Easy access for emergency services when every second counts
  • Greater confidence for you, your family and carers

Your medical information remains securely stored and can be updated whenever your health or medications change.

An Exclusive Parkinson’s Queensland Member Benefit

SafeMate is available as an exclusive member benefit for current Parkinson’s Queensland members.

Once you have purchased your Parkinson’s Queensland membership, simply contact our team and we will email you the Parkinson’s Queensland SafeMate Sign-Up Guide. The guide provides easy step-by-step instructions to help you register for SafeMate and access the Parkinson’s Queensland member offer.

Email: pqi@parkinsonsqld.org.au

Not a Member Yet?

Becoming a Parkinson’s Queensland member gives you access to a range of valuable benefits, including:

  • Exclusive member offers and discounts
  • Educational resources and webinars
  • Information and support services
  • Invitations to member events
  • Access to trusted partner organisations such as SafeMate

Membership also helps us continue advocating for people living with Parkinson’s across Queensland and delivering vital support services to our community.

Become a Parkinson’s Queensland Member today and start enjoying your member benefits.

Need Assistance?

If you have any questions about SafeMate or your Parkinson’s Queensland membership, our friendly team is here to help.

Phone: 1800 644 189
Email: pqi@parkinsonsqld.org.au

Learn More about SafeMate | Watch Below

Scan the QR CODE with your mobile camera to sign up or renew online.

* Parkinson’s Queensland uses Raisely to manage online payments for membership. Please be aware that when you sign up or renew online you will be creating an account with Raisely. If you would prefer not to create an account with Raisely, you are welcome to contact our office and we can take your payment over the phone. For full terms and conditions on Raisely, please visit their website at https://www.raisely.com/terms.

Membership FAQ’s

What does my Parkinson’s Queensland membership include?

As a member of Parkinson’s Queensland Inc., you will contribute directly to:

  • Providing people impacted by Parkinson’s with the access to support, information and education aimed at improving quality of life.
  • Funding important research projects.
  • Helping advocate to all levels of Government for better access to services and treatments for people impacted by Parkinson’s and related disorders.
  • Creating better awareness of Parkinson’s among health professionals, community workers and the public.

How much does it cost to be a member of Parkinson’s Queensland?

We have a three-tier membership program where the individual can decide the cost of their memberships. Our memberships range from $5 – $50, where the benefits are reflected in the price. Download our membership form to find out more.

What are the benefits of becoming a Parkinson’s Queensland member?

As a member of Parkinson’s Queensland, you’re entitled to a range of membership benefits which differ depending on the type of membership you have. However, all Parkinson’s Queensland members have access to: 

  • Our information and referral line
  • Education resources
  • Support groups
  • An information pack
  • Our Connections newsletter
  • Webinars
  • SafeMate Member Discount for the Yearly Plan. 

Contact Us
  • 1800 644 189
  • pqi@parkinsonsqld.org.au

  • PO Box 4718, Eight Mile Plains QLD 4113


  • PQI operates a flexible hybrid work environment. Should you wish to meet with a staff member in person, please schedule an appointment.
Office Hours

Tuesday to Thursday: 9:00 AM – 4:00 PM